Privacy Policy

Your privacy is important to us. This Privacy Policy explains how SunPower Systems (“we,” “us,” or “our”) may collect, use, protect, and disclose information when you visit Sun-PowerSystems.com, contact us, or interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

Information We May Collect

We may collect information that you voluntarily provide when you contact us, request information about solar or energy-storage services, communicate with us by phone or email, or submit information through a website form.

This information may include:

• Your name
• Email address
• Phone number
• Property type
• Property or project location
• Information about your solar or energy-storage needs
• Details you include in messages or inquiries
• Any other information you voluntarily provide

We may also automatically receive limited technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Approximate geographic location
• Date and time of visits
• General website interaction data

How We Use Your Information

Information collected through our website may be used to:

• Respond to questions and inquiries
• Discuss potential solar or energy-storage projects
• Provide information about our services
• Communicate regarding requested services
• Coordinate project-related conversations
• Improve our website and user experience
• Understand how visitors use our website
• Maintain website security
• Diagnose technical problems
• Prevent fraudulent or abusive activity
• Comply with applicable legal requirements

We do not sell your personal information in exchange for money.

Contact and Project Inquiries

If you contact SunPower Systems by phone, email, or through an available website inquiry form, we may use the information you provide to respond to you and discuss your project.

Information you provide may include your contact details, property type, location, energy goals, and other project-related information.

Please avoid submitting sensitive personal information that is not necessary for us to respond to your inquiry.

To contact us, visit our Contact Us page.

Cookies

Our website may use cookies and similar technologies to support website functionality, remember certain preferences, understand website traffic, and improve performance.

Cookies are small files stored on your device by your browser.

Depending on the services used on our website, cookies may help us understand information such as:

• Pages visited
• Time spent on the website
• Website navigation
• Browser and device information
• General traffic sources

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

Analytics and Website Measurement

We may use website analytics or measurement services to understand how visitors interact with Sun-PowerSystems.com.

These services may collect technical or usage information such as IP addresses, device information, browser information, page views, traffic sources, and general interaction data.

Analytics information helps us evaluate website performance and improve our content, navigation, and services.

Third-party analytics providers may process information according to their own privacy policies.

Third-Party Services

Our website may use or link to services provided by third parties, including services related to:

• Website hosting
• Analytics
• Maps and location services
• Email communications
• Spam prevention
• Website security
• Forms
• Content delivery
• Other website functionality

These third parties may collect information according to their own privacy policies and terms.

SunPower Systems does not control the privacy practices of independent third-party providers.

Maps and Location Services

Our website may provide maps, directions, or links to third-party mapping services to help visitors locate our office or understand our service area.

When you interact with a third-party map or mapping service, that provider may collect information about your device, IP address, location, or interaction with its service.

Your use of third-party mapping services is subject to the privacy policies and terms of those providers.

External Links

Sun-PowerSystems.com may contain links to websites or services operated by other organizations.

We are not responsible for the content, security, privacy practices, or policies of third-party websites.

We encourage you to review the privacy policy of any external website you visit.

How We Share Information

We may share information with trusted service providers when reasonably necessary to operate our website or business.

These providers may assist with functions such as:

• Website hosting
• Website maintenance
• Analytics
• Security
• Communication services
• Technical support
• Business operations

We may also disclose information when reasonably necessary to:

• Comply with applicable laws or legal processes
• Respond to lawful government requests
• Protect our legal rights or property
• Protect the safety of our users or others
• Investigate fraud, security incidents, or misuse
• Enforce applicable agreements or policies

If our business or assets are involved in a merger, acquisition, financing, reorganization, or sale, information may be transferred as part of that transaction where permitted by law.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, internet transmission, electronic storage system, or security measure can guarantee complete security.

You provide information through the internet at your own discretion.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These may include the ability to request:

• Access to certain personal information we maintain
• Correction of inaccurate information
• Deletion of certain personal information
• Information about how personal information is used
• Withdrawal of certain permissions or consent
• Other rights provided under applicable privacy laws

Some requests may be subject to legal limitations or verification requirements.

To make a privacy-related request, please use our Contact Us page.

Email and Communication Preferences

If you communicate with us regarding a solar project, energy-storage project, service inquiry, or other business matter, we may respond using the contact information you provide.

If we send optional promotional communications, you may request to stop receiving them using any available unsubscribe method or by contacting us.

We may still send necessary transactional or service-related communications when appropriate.

Do Not Track Signals

Some web browsers offer a “Do Not Track” setting.

Because there is not currently a universally accepted standard for responding to these signals, our website may not respond differently when a Do Not Track signal is received.

You can use browser privacy controls, cookie settings, and other privacy tools to manage how information is collected on your device.

Children's Privacy

SunPower Systems' website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through this website.

If we learn that personal information from a child under 13 has been collected unintentionally, we will take reasonable steps to delete it.

United States Users

SunPower Systems operates in the United States. If you access our website from outside the United States, information you provide may be processed or stored in the United States or other locations where our service providers operate.

Privacy protections and data-processing laws may differ between jurisdictions.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal requirements.

When changes are made, we may update the “Last Updated” date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, your personal information, or the privacy practices of SunPower Systems, please contact us through our website:

Contact SunPower Systems →